State Farm® Insurance Agent Ryan Walker

"I worked with Riley Graham at Ryan Walker State Farm and she was awesome! Super friendly, responsive, and actually took the time to explain everything clearly. You can tell she genuinely cares about helping people and making sure things get handled quickly. Highly recommend reaching out to her if you need insurance or just want great customer service!"

"Riley was such a lovely lady to work with. She answered all my questions quickly and made me feel like my issues mattered. Definitely would say she made my experience."

"Riley Graham is such a great person to have in your corner. She has helped me to navigate the insurance world and get the best value for my spend."

"I love working with Riley Graham. Very personable and not a greasy salesperson."

"Riley was great to work with! She made everything super easy and clear when getting a home policy. I will definitely be using her again in the future!"

"Riley Graham = absolute DREAM to work with! Friendly, warm, thoughtful, smart -- she knows how to tailor auto, home, life, and health policies to my specific needs, saving me money in ways I didn't realize were an option. She's not about sales, she's about finding the right plan that will save people and families money in the long-run. Thanks, Riley!"

"Riley was very helpful and kind. I highly recommend this agency."

"I had a fantastic experience working with Riley on my insurance policies. Riley is professional, knowledgeable, and patient. She took the time to explain all of my options to make sure I was confident in my coverage."

"Riley is a straight up winner! She’s well spoken, knowledgeable, and super friendly. I encourage friends and family to call her for quotes or advice. PS. I’m huge fan of State Farm, and we insure over 60 rental dwellings with them, plus rv, boat, and personal items. We just had a claim on the rv and could not ask for better coverage and service for that problem. Great job. Very happy customer."

"Riley was full of information and helped answer all of my questions. Would highly recommend her, she’s a great communicator!"

"This company does not stick to their word."

"Use caution before considering state farm, particularly this office. I needed to add an umbrella policy to my coverages, and after getting multiple quotes, state farm appeared to be the best opinion. Unfortunately, now 5 weeks after oving all of my policies over, I received a notice that my umbrella policy was being cancelled due to a single speeding ticket for 6mph over the limit nearly 5 years ago. They had this information prior to issuing the policy, so there's no excuse for this. I should also mention that between the policy being issued and now, I've received two separate notices that my auto policy was being cancelled due to an invalid driver's license (their mistake). They assured me it wasn't being cancelled the first time, and then a week later I received a second notice along with refund checks. Again, they assured me everything was fine, only to discover that they failed to send my correct driver's license even after the first time they realized it was incorrect. All they have to say is "we're sorry". Now I have to start all over again because most umbrella coverages require you to also have your auto and home policies under the same company. What a terribly run office and company."

"Ben was great to work with today, getting a renters policy written quickly. He was kind, helpful, efficient and patient!"

"Joey was the best! This was such an easy experience. He handled the transition when I needed to change ASAP. Our rate is $100 less monthly than it was previously and we even added our daughter. I had no idea other companies keep your rates high due to the quality of people they insure and how that affects those of us with perfect driving records. Obviously, he was right! *See the decrease in monthly rate!* Thanks Joey for your help! Great experience!"

"Great service from Ben Morton. He was straightforward, to the point, listened to what I wanted, and was very clear about what the policies I was looking at would provide. Buying insurance is never fun, but at least Ben was informative and didn't waste my time trying to upsell anything, and that earned my trust. Thanks!"

"Five star all around - a special shout out to Joey for going above and beyond with our quote and service. Thank you Joey and team!"

"Joey might be the friendliest and most helpful insurance agent I've ever worked with. He set me up with a great policy that saved a ton of money."

"Worked with Ben for a mutual client, and he was helpful and quick to get us what we needed!"

"Just got off the phone with Ben. We were at the DMV for our daughter to get her license and needed an updated insurance card stat. Ben was on it, super friendly, and impressed with our interaction."

"I had a great experience with Joey transferring and obtaining car insurance with State Farm. His kind and efficient service made it a simple process and he saved me $600 a year over my current coverage!!"

"Joey has been amazing. Very knowledgeable and prompt. I have my homeowners insurance and umbrella policy through State Farm and I was able to reduce my car insurance by 50%. Wow!"

"Joey was terrific, thorough and invested in my satisfaction. He helped me tremendously in one efficient call. I would highly recommend Joey for any of your insurance needs! Thanks Joey!"

"Joey was delightful to work with. He was friendly, knowledgeable, kind, and professional. He had thorough answers to my questions, and was proactive in anticipating needs. As a busy mom, I really appreciated his flexibility and follow through. I would highly recommend him as an agent."

"After submitting a one-star review, Ryan assigned someone else to my account Updated for 2025: Over the past few months, my interactions with Ryan Walker State Farm have been nothing short of frustrating, disappointing, and stressful. My husband and I have faced repeated mistakes and a glaring lack of accountability from their team, especially from one representative, Zander Fisher. Here’s a breakdown of the issues we've experienced: Policy Mix-Up and Late Fees My husband’s motorcycle was mistakenly added to my payment plan instead of his. Despite providing specific policy and account numbers, Zander moved both motorcycles—including mine—to his account, against my instructions. To make matters worse, when his motorcycle was removed from my policy, it wasn’t added to his. This resulted in his policy being marked late, and we were told to pay it in full. Unjustified Rate Increase After my husband and I changed our last names, my bill suddenly increased by nearly $90. Upon investigation, I discovered that two of my suspended policies had been unsuspended without my knowledge or consent. When I questioned this, Zander deflected responsibility, claiming, “per the letter State Farm sent you...” After speaking with Ryan Walker, I learned no such letter existed. Dismissive and Belittling Communication Throughout my interactions, Zander was condescending and dismissive. Comments like, “It can be hard to keep up with all the mail with having so many policies” belittled me rather than addressing the issue at hand. Furthermore, his emails frequently began with phrases like, “As previously stated,” “As noted earlier,” and “per the letter,” which came across as unnecessarily passive-aggressive and rude. Inconsistent Information Ryan Walker assured me that the unsuspended policies would be backdated, and the difference would be issued as a credit. However, Zander later claimed it would be sent as a check. When I received my newest bill, it showed a partial credit (not a check) and incorrect rates for one of the vehicles. When I pointed this out, Zander confidently dismissed my concerns, saying the backdate hadn’t gone through yet—even though the other vehicles’ rates were accurate, and the credit was already applied. Confident Incompetence Zander’s inability to thoroughly investigate my policy details and his constant contradictions have eroded my trust in Ryan Walker State Farm. He even sent me a copy of the bill showing the same error I had flagged, proving my point while insisting he was correct. State Farm has failed to provide clear communication, accurate billing, or respectful customer service. Zander’s dismissive attitude and failure to resolve basic issues have made this an incredibly stressful experience. My husband and I are deeply disappointed in how poorly we’ve been treated by a company we once trusted. I hope this feedback prompts Ryan Walker State Farm to take action to improve their processes and customer service. However, based on my experience so far, my confidence in this company has been severely shaken. Review from two years ago (we miss Adam): Adam has saved me a lot of time and money! He’s thorough, quick, and even helped find insurance when they couldn’t cover my home! Thanks Adam and Ryan Walker State Farm!"

"What a pleasure it was to work with Joey Magaurn when it was time to switch insurance companies. Not only did State Farm have the best rates, but it was so refreshing to call up the office and speak to Joey directly: no automation or phone trees! Working with Joey felt like I was working with a close friend: he was personable, well spoken, knowledgeable, and made the transition seamless. Super thrilled with every type of communication I have had with the office."