State Farm® Insurance Agent Ryan Walker

"Just got off the phone with Ben. We were at the DMV for our daughter to get her license and needed an updated insurance card stat. Ben was on it, super friendly, and impressed with our interaction."

"I had a great experience with Joey transferring and obtaining car insurance with State Farm. His kind and efficient service made it a simple process and he saved me $600 a year over my current coverage!!"

"Joey has been amazing. Very knowledgeable and prompt. I have my homeowners insurance and umbrella policy through State Farm and I was able to reduce my car insurance by 50%. Wow!"

"Joey was terrific, thorough and invested in my satisfaction. He helped me tremendously in one efficient call. I would highly recommend Joey for any of your insurance needs! Thanks Joey!"

"Joey was delightful to work with. He was friendly, knowledgeable, kind, and professional. He had thorough answers to my questions, and was proactive in anticipating needs. As a busy mom, I really appreciated his flexibility and follow through. I would highly recommend him as an agent."

"After submitting a one-star review, Ryan assigned someone else to my account Updated for 2025: Over the past few months, my interactions with Ryan Walker State Farm have been nothing short of frustrating, disappointing, and stressful. My husband and I have faced repeated mistakes and a glaring lack of accountability from their team, especially from one representative, Zander Fisher. Here’s a breakdown of the issues we've experienced: Policy Mix-Up and Late Fees My husband’s motorcycle was mistakenly added to my payment plan instead of his. Despite providing specific policy and account numbers, Zander moved both motorcycles—including mine—to his account, against my instructions. To make matters worse, when his motorcycle was removed from my policy, it wasn’t added to his. This resulted in his policy being marked late, and we were told to pay it in full. Unjustified Rate Increase After my husband and I changed our last names, my bill suddenly increased by nearly $90. Upon investigation, I discovered that two of my suspended policies had been unsuspended without my knowledge or consent. When I questioned this, Zander deflected responsibility, claiming, “per the letter State Farm sent you...” After speaking with Ryan Walker, I learned no such letter existed. Dismissive and Belittling Communication Throughout my interactions, Zander was condescending and dismissive. Comments like, “It can be hard to keep up with all the mail with having so many policies” belittled me rather than addressing the issue at hand. Furthermore, his emails frequently began with phrases like, “As previously stated,” “As noted earlier,” and “per the letter,” which came across as unnecessarily passive-aggressive and rude. Inconsistent Information Ryan Walker assured me that the unsuspended policies would be backdated, and the difference would be issued as a credit. However, Zander later claimed it would be sent as a check. When I received my newest bill, it showed a partial credit (not a check) and incorrect rates for one of the vehicles. When I pointed this out, Zander confidently dismissed my concerns, saying the backdate hadn’t gone through yet—even though the other vehicles’ rates were accurate, and the credit was already applied. Confident Incompetence Zander’s inability to thoroughly investigate my policy details and his constant contradictions have eroded my trust in Ryan Walker State Farm. He even sent me a copy of the bill showing the same error I had flagged, proving my point while insisting he was correct. State Farm has failed to provide clear communication, accurate billing, or respectful customer service. Zander’s dismissive attitude and failure to resolve basic issues have made this an incredibly stressful experience. My husband and I are deeply disappointed in how poorly we’ve been treated by a company we once trusted. I hope this feedback prompts Ryan Walker State Farm to take action to improve their processes and customer service. However, based on my experience so far, my confidence in this company has been severely shaken. Review from two years ago (we miss Adam): Adam has saved me a lot of time and money! He’s thorough, quick, and even helped find insurance when they couldn’t cover my home! Thanks Adam and Ryan Walker State Farm!"

"What a pleasure it was to work with Joey Magaurn when it was time to switch insurance companies. Not only did State Farm have the best rates, but it was so refreshing to call up the office and speak to Joey directly: no automation or phone trees! Working with Joey felt like I was working with a close friend: he was personable, well spoken, knowledgeable, and made the transition seamless. Super thrilled with every type of communication I have had with the office."

"Exceptional customer service, support with timely follow up. Insurance quotes lowered my overall cost substantially. Adam is very knowledgeable on insurance products and potential pitfalls pertaining to choosing the wrong product."

"Leigh helped me while working a mortgage transaction. She got me the needed documents so quickly. Unfortunately so many insurance shoppers get hung up on price, and important things like speed and quality service are an afterthought. These things are in fact very important as such delays could cost the customer money. I would give her 6 out of 5 stars of the system allowed."

"I worked with Aaron, and although I ultimately went in a different direction, I am so impressed and grateful! Some agents are not super pleasant, but Aaron and the team were so welcoming and kind!"

"Great if you want to get charged for policies that dont exist and truly awful communication."

"You guys are easy and quick thanks for your help!"

"They are so easy to work with Love them ."

"Ben was able to furnish me with the coverage I needed for my storage unit when my active progressive policy would not. I’ll be moving my auto policy once it expires. Thanks again Ben!"

"State Farm is a good Insurance company and the Ryan Walker Agency is an excellent agency; however, I have multiple vehicles and a couple of trailers insured with them and each one has its own policy. Thus, a lot of paper to deal with. I would prefer one vehicle policy listing all the vehicles covered."

"I have repeatedly been impressed with the level of service at Ryan Walker State Farm. They have excellent well trained staff that are very responsive to whatever questions or needs arise. Additionally they have gone above and beyond to customize our insurance to our needs. The best!"

"Best insurance agent I have ever worked with! Ryan and his team of professionals have been life savers on numerous occasions. Always taking a consultative approach with their clients and looking out for client’s family’s best interest. Can’t say enough positive things about Ryan Walker State Farm!"

"Amazing experience and professional customer service over the phone with Leigh! Thank you for taking the time to explain the policy, coverage and savings. Easy to get through over the phone to speak with an agent and I appreciate the kindness expressed by Leigh at the Bend location! Thank you again, highly recommend!"

"A couple months ago I received a couple different quotes from Lesley Cole. The process was strait forward and painless. She was understanding of my financial limitations and did her best to accommodate me. Though I wasn't able to move all my policies over to State farm, I'm glad I had the opportunity to work with Lesley. I would absolutely go with state farm just for the experience alone. 👍"

"I have always liked State Farm, I’ve had them off and on for the last 8 years now, but Lesley just made me love them that much more! Seriously, she’s amazing. My rate was better than I had even expected. She kept in contact during the entire process and walked me through my policy when it was complete. She did a great job and she was so personable and sweet. Thank you Lesley Cole! I appreciate all he hard work you put in to getting my insurance straitened out, and the stress free experience. Nikki (ash) Newton"

"My experience with this office was great and Lesley Cole is very knowledgeable of her different insurance policies and helped me choose what was right for us and even helped us save some money too, I have referred a few friends to Lesley and everyone has had great things to say, I will not work with anyone but Lesley."

"I've never had a better experience with any insurance company than working with Lesley Cole at Ryan Walker Insurance at State Farm! Lesley is very focused on building relationships and helping to get the best coverages. I've never had an agent help me so much! thank you Lesley!!"

"Sarah is very professional at what she does and makes dealing with insurance a stress free process which is quite nice. Hands down a true professional"

"Adam is always so helpful, patient, and answers all of my questions thoroughly. I am always happy with my experience with Adam and State Farm. Couldn't recommend them enough!"

"I have been working with Adam and he has been so helpful and he is very knowledgeable. I highly recommend this business."